B Care Service Plans

Enjoy hassle-free product repair with B Care plans.

Comprehensive Protection for Products

B Care Refresh is a comprehensive and reliable protection plan that provides BOOSTOR products [1] with coverage for a range of accidental damages and natural wear.

Collision

Natural Wear

Full-Damage

Water

Multiple Exclusive Benefits

Replacement for Peace of Mind

For an additional charge for replacement, you can have your damaged product replaced if an accident occurs.

B Care Express

B Care Express provides effective and efficient option for replacement to let you receive the replacement product faster.

Free Shipping

BOOSTOR will cover shipping costs both ways any time a product is sent back for replacement service.

Official Warranty, Guaranteed Quality

During the B Care Refresh service period, the main parts remain covered by the official warranty, bringing longer protection for your product

Factory Maintenance (for select products)

B service centers offer factory maintenance covering inspections and upgrades, cleaning, and easily-worn-part replacement to keep your aircraft in excellent condition.

Exclusive Repair Discounts (for select products)

Repair fees are no longer a concern if minor damage occurs. During the service period, you can enjoy a 15% discount for repairs within a limited repair expense range.

Options for Full Protection

B Care Refresh Service Period Number of Replacements

Official Warranty

Renewal
1-Year Plan

1 year

2 (including 1 for Crush Coverage)

1 year

Supported

Service Process

When you need to replace your device, B Care Express (data analysis and replacement for crush cases are currently not supported) sends the replacement product back to you faster. For other scenarios, you can request service.

B Care Express

  • Register Case
    Register Case

    Register your case for fast replacement (currently unavailable for data analysis or flyaway cases).

  •  Pay Replacement Fee
    Pay Replacement Fee

    Pay the listed replacement fee.

  • Send Damaged Product Back
    Send Damaged Product Back

    We will send the replacement immediately upon receiving the damaged product.

  • Receive Replacement Product
    Receive Replacement Product

    Enjoy free shipment of your replacement product.

Request a Service

  • Register Case
    Register Case

    Register your case for repair, flyaway replacement, or maintenance.

  •  Send Your Product Back
    Send Your Product Back

    Send the product back (if applicable).

  • Wait for Service to Complete
    Wait for Service to Complete

    After we receive your product, it normally takes five working days to proceed.

  • Receive the Product
    Receive the Product

    Enjoy free shipment of your repaired or replaced product.

How to extend B Care Refresh?

If you have purchased B Care Refresh for your product, you can extend the service with B Care Refresh (1-Year Plan) at BOOSTOR Store within 15 days after the current service expires. You can extend up to three years.

Note:
1. B Care Refresh (2-Year Plan) is currently unavailable upon renewal.